Reviews

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            "displayName": "Scott Elgin"
        },
        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2025-09-10T16:39:15.019167Z"
        },
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        "_id": "68ba2b8d9b44a00f25cf5390",
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        "starRating": 4,
        "createTime": "2025-09-04T13:45:30.319061Z",
        "updateTime": "2025-09-04T13:45:30.319061Z",
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        "location": "65f36d83c7fb1ad955d55b33",
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            "displayName": "Brenda Castle"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-09-10T16:39:28.453499Z"
        },
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        "starRating": 5,
        "comment": "If you need an audiologist Karla Navarro is great. She takes time with her patients and answers all questions about your needs. \ud83d\udc42\ud83c\udffb\ud83e\uddbb\ud83c\udffb",
        "createTime": "2025-09-03T14:13:14.828709Z",
        "updateTime": "2025-09-03T14:13:14.828709Z",
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    {
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            "displayName": "Ryan Cox"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Ryan Cox! Kathy and Briana are an amazing team. ",
            "updateTime": "2023-08-28T18:24:17.988285Z"
        },
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        "_id": "66beacf3c71e6b025854b500",
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        "starRating": 5,
        "comment": "They treated my wife with care and concern.  The audiologist went the extra mile to make sure my wife's needs with her hearing aids were met and adjusted to her liking.  Very professional.",
        "createTime": "2023-08-27T21:02:42.955464Z",
        "updateTime": "2023-08-27T21:02:42.955464Z",
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        "location": "65f36d83c7fb1ad955d55b33",
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            "displayName": "Robert Depweg"
        },
        "reviewReply": {
            "comment": "I apologize that you received erroneous information. We are accepting new patients.  If you decide that you would like to come into the office, we would be happy to help you.",
            "updateTime": "2022-10-05T23:22:19.576851Z"
        },
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        "starRating": 5,
        "comment": "After doing extensive research I decided to go with SoundPoint and their staff is excellent. I'm hearing everything and some things I don't want to hear. Ask for Drew, his knowledge is outstanding.",
        "createTime": "2022-10-03T18:14:15.374340Z",
        "updateTime": "2023-01-06T22:18:00.234693Z",
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            "displayName": "Linda Payne"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Linda Payne!",
            "updateTime": "2022-10-05T23:19:58.017892Z"
        },
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        "starRating": 5,
        "comment": "I was treated with kindness and was told everything I had to do to get my ears fixed.",
        "createTime": "2022-10-01T23:32:48.958566Z",
        "updateTime": "2022-10-01T23:32:48.958566Z",
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            "displayName": "Marwin Smith"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Marwin Smith!",
            "updateTime": "2022-01-14T15:46:31.166291Z"
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        "starRating": 5,
        "createTime": "2022-01-03T19:53:40.524066Z",
        "updateTime": "2022-01-03T19:53:40.524066Z",
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            "displayName": "Alex Ross"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Alex Ross!",
            "updateTime": "2021-05-04T02:49:57.797687Z"
        },
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        "starRating": 5,
        "createTime": "2021-04-28T20:23:23.435208Z",
        "updateTime": "2021-04-28T20:23:23.435208Z",
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            "displayName": "John Hall"
        },
        "reviewReply": {
            "comment": "Thank you for your review, John Hall!",
            "updateTime": "2021-02-18T17:57:02.930365Z"
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        "starRating": 5,
        "comment": "It was a good experience. I learned a lot from the test given to me. I thank you so much \u2764\ufe0f",
        "createTime": "2021-02-17T18:44:49.677706Z",
        "updateTime": "2021-02-17T18:44:49.677706Z",
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            "displayName": "Nancy Mcclure"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Nancy Mcclure!",
            "updateTime": "2021-02-03T16:02:22.917707Z"
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        "starRating": 5,
        "createTime": "2021-02-03T15:28:59.799043Z",
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            "displayName": "Marilyn Dozier"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Marilyn Dozier!",
            "updateTime": "2021-01-07T18:20:25.320753Z"
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        "starRating": 5,
        "createTime": "2021-01-07T17:42:32.594954Z",
        "updateTime": "2021-01-07T17:42:32.594954Z",
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            "displayName": "D Wayne"
        },
        "reviewReply": {
            "comment": "Thank you for your review!",
            "updateTime": "2021-01-06T22:27:50.121030Z"
        },
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        "starRating": 5,
        "comment": "I went to Sound Point needing  repairs to my hearing aids a\nDespite the fact I hadn\u2019t bought my hearing aids there Alex helped with warrantied factory repairs. Thanks Alex",
        "createTime": "2021-01-05T22:31:20.526577Z",
        "updateTime": "2021-01-05T22:31:20.526577Z",
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            "displayName": "Jim Bonar"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Jim Bonar!",
            "updateTime": "2021-01-06T20:14:36.529899Z"
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        "createTime": "2021-01-05T22:27:53.287306Z",
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            "displayName": "Frank Stanway"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Frank!",
            "updateTime": "2020-11-10T14:56:01.313118Z"
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        "starRating": 5,
        "comment": "I have been wearing hearing aids for more than 20 years, and I thought that I was satisfied with my hearing.  My last pair stopped functioning properly and I went to SoundPoint Hearing Center in Havasu.  After testing me, Alex set me up with new aids that allow me to hear things that I unknowingly  have been unable to hear for many years. You can place your trust in them to make your hearing right!",
        "createTime": "2020-11-09T16:49:12.852480Z",
        "updateTime": "2020-11-09T16:49:12.852480Z",
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            "displayName": "Karen Murphy-Linden"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star review, Karen!",
            "updateTime": "2020-05-21T14:20:46.001635Z"
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        "starRating": 5,
        "comment": "I've only had them for a week, now, but I LOVE my new ears! They are very discreet, so it's hard to \"show them off.\" I have been struggling, for several years, with significant loss in one ear, but now I am hearing better, again (in BOTH ears!)  The tests Alex (LHC) gave me seemed very thorough and I couldn't be happier with the results! (Hubby is happy, too! LOL)",
        "createTime": "2020-05-20T22:41:35.768152Z",
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            "displayName": "Marcia Seitz"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-21T21:53:29.038771Z"
        },
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        "starRating": 5,
        "comment": "My 88 year old mother-in-law didn't want to get hearing aids because she thought they would be very uncomfortable. I took her to SoundPoint Hearing Center and she was tested and fitted for hearing aids and she loves them. The staff is excellent and very helpful. The hearing aids are so comfortable she can't even fill then in her ears. She can't believe how much she was missing before getting her hearing aids. We highly recommend SoundPoint Hearing Centers in Lake Havasu City AZ. Thank you Alexandra Boseant so much for being so kind and caring to my mother-in-law. Marcia and Mary Seitz",
        "createTime": "2020-02-20T16:08:14.073246Z",
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        "starRating": 5,
        "comment": "I purchased my hearing aids from here.  They have a payment program through Wells Fargo.  Works out really well for me.  Nice office; professional, and friendly staff.",
        "createTime": "2019-11-18T13:07:41.541884Z",
        "updateTime": "2019-11-18T13:07:41.541884Z",
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            "displayName": "Jim Faulkner"
        },
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        "starRating": 5,
        "comment": "Soundpoint in Lake Havasu is a very professional outfit. Very modern office and Alex is a true professional. You will like her. She knows what she is doing and is friendly.",
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            "comment": "Thank you very much for your nice review! We try our best to take care of our best...you :)",
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            "comment": "And we are looking forward to seeing you again Richard. Thank you for your kind words!",
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            "comment": "Normal thank you!  We look forward to seeing you again!",
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            "comment": "Pam thank you so much for your kind words. Please let us know if there's any thing you need.  Thank you!",
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            "comment": "We appreciate you both Marilyn, thank you!",
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            "comment": "Susan-\n\nThank you so much for your kind words!",
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            "comment": "Thank you so much for your awesome words. We appreciate you!",
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