Our Staff

Benjamin Hayes, HIS

Benjamin Hayes, HIS

Hearing Instrument Specialist

Bio coming soon.

Brie Carroll, PSC

Brie Carroll, PSC

Patient Services Coordinator

Brie Carroll is a Patient Services Coordinator. Brie is originally from Fort Bragg, North Carolina and moved to Lake Havasu City, Arizona in 2001. Brie attended Lake Havasu High School and started working at Audibel Hearing Centers in 2023. Brie began working in the hearing industry in 2023 and was drawn to the profession because every patient deserves to be hearing as well as he or she could be, and she is eager to be part of that change.

What Brie loves most about saving hearing lives is the opportunity to improve a patient’s outlook on everyday life, as well as make them feel connected to their loved ones and to the world again by hearing better. Brie strives to connect and create strong relationships in her everyday work with patients.

Outside of saving hearing lives, Brie loves hobbies such as reading, writing, listening to music, and spending time with her two dogs: Finley and Vegas.

woman with ipad background

Customer Reviews

I got my first hearing aids 13 months ago from Sound Point Hearing - LHC and was extremely pleased with the thoroughness of the initial exam. The instruments provided work wonders for my hearing ability. 72 hours ago I noticed they were not working well. I called after lunch today...

S. Lee Borgen, on Google

I have been wearing hearing aids for more than 20 years, and I thought that I was satisfied with my hearing. My last pair stopped functioning properly and I went to SoundPoint Hearing Center in Havasu. After testing me, Alex set me up with new aids that allow me to...

Frank Stanway, on Google

My 88 year old mother-in-law didn't want to get hearing aids because she thought they would be very uncomfortable. I took her to SoundPoint Hearing Center and she was tested and fitted for hearing aids and she loves them. The staff is excellent and very helpful. The hearing aids are...

Marcia Seitz, on Google

Having recently moved from WA to AZ, I was delighted with the results of my first appointment. My hearing aids had not been working for several months and I was eager to rejoin the world of the hearing. The folks at SoundPoint took great care of me and provided all...

Richard Osher, on Google

They treated my wife with care and concern. The audiologist went the extra mile to make sure my wife's needs with her hearing aids were met and adjusted to her liking. Very professional.

Ryan Cox, on Google

Schedule Your Free Consultation

Schedule Now